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So far so good but there was a little hassle in the beginning when I went to the JR station to exchange the email receipt with the Hokkaido rail pass. The staff found that the same name was printed for all 3 tickets even though I have emailed the names of all 3 passengers so she had to call the JR main office to confirm before printing it out which took quite some time and caused a delay in our itinerary.
Inclusions
Hokkaido Rail Pass
Unlimited train rides in Hokkaido for 5, 7, or 10 consecutive days
Access to these buses
Reserved and non-reserved ordinary seats in limited express trains, special rapid trains, rapid trains, temporary trains and local trains
Sapporo-Noboribetsu Rail Pass
Unlimited access to JR Hokkaido Line in the Sapporo-Noboribetsu area for 4 consecutive days
Non-reserved seats on express trains
Sapporo-Furano Rail Pass
Unlimited access to JR Hokkaido Line in the Sapporo-Furano area for 4 consecutive days
Non-reserved seats on express trains, temporary trains and local trains
Exclusions
Other lines: South Hokkaido Railway, Sapporo Municipal Subway, etc
Hokkaido Shinkansen Hayabusa and Hayate trains
Reserved seats on the SL Fuyu-no-Shitsugen Train
Buses between Sapporo-Asahikawa, Monbetsu, Hiro'o, Kiroro, Ohibiro, Erimo, Shin Sapporo-Atsubetsu Stadium, and JR Shiroishi Station-Sapporo Dome, and Chuo buses